Frequently Asked Questions : What to do if I fail to flash the Touch Sensor Module with a FW?
ANSWER
- If an error occurs during the upgrade, do the following:
- Set the sensor into the DFU mode holding down the black button on the Neonode Interface Board while connecting to the computer:
- Release the button once connected.
- If it is detected upgrade the sensor with the latest FW (Downloads).
- Set the sensor into the DFU mode holding down the black button on the Neonode Interface Board while connecting to the computer:
- Change the cabling and/or an interface board that connect the sensor to the computer (if possible).
- Try to use another computer (if possible).
- Uninstall "HID-compliant touch screen" driver and restart the computer. See "I used Absolute Mouse FW and struggle to flash back to a standard FW. Why?" for details.
Please contact Neonode Support team for further information.
Kind Regards,
Neonode Support Team
